Privacy Policy

    Effective October 4, 2026

    This policy explains what information Arc ("Arc", "we", "us") collects through the Arc website (arcgoalgetter.com) and the Arc iPhone app, why we collect it, who we share it with, how long we keep it, and how you can delete it. If you have questions, email hello@arcgoalgetter.com.

    Information we collect

    Account information. Your name, email address, and password (stored only as a secure hash). If you sign in with Google or Apple, we receive your name and email (or Apple's private relay address), and from Google, your profile picture.

    Goals and plans. The goals you create, your answers to Arc's goal questions, milestones, tasks, the time you have available to work, focus session history, and progress.

    Messages with Arc's AI. What you type to Arc and the replies it generates. On the website we keep a history of these conversations; in the app they are part of your saved workspace.

    Profile details you choose to add (website): for example your grade, birthday, school, city, interests, activities, skills, resume details, and profile picture. These are optional.

    ArcConnect (website, optional): your ArcConnect profile, the students you connect with, and the messages you send them. Voice calls are not recorded.

    Calendar busy times (iPhone app, optional): if you allow calendar access, Arc reads the start and end times of your upcoming events so it doesn't schedule work over them. Event titles, locations, and attendees are not read or uploaded.

    Reports you send. If you report an AI response, we store the reported text, the reason you chose, and any note you add.

    Purchases (website, optional): a record of coin purchases and shop items. Payments are handled by Lemon Squeezy; we never receive your card number.

    Email activity. Update emails about Arc can contain a small image that tells us when an email was opened, along with the IP address and device type that opened it. You can unsubscribe from these emails at any time using the link in each email.

    Technical information. Our hosting providers process your IP address and browser or device details to deliver the service, and we collect anonymous page-view and performance statistics on the website.

    Information that stays on your device

    In the iPhone app, the apps you choose to block during focus sessions are selected through Apple's Screen Time system. Apple doesn't reveal to Arc which apps you picked, and that selection never leaves your device. Reminders are scheduled as local notifications, and the home-screen widget reads your next session from your device.

    How we use your information

    • To create your account and sign you in.
    • To turn your goals into plans, schedule tasks into your free time, and answer you in chat.
    • To sync your data across your devices.
    • To send emails you need (like password resets) and occasional updates you can unsubscribe from.
    • To keep Arc safe: preventing abuse, reviewing reported AI responses, and fixing bugs.

    We don't sell your information, we don't show ads, and we don't track you across other companies' apps or websites.

    Who we share it with

    We share information only with the service providers below, and only what each one needs to do its job for Arc. We don't share your information publicly, except profile details you choose to show other students through ArcConnect or a public profile. We may also disclose information if required by law.

    ProviderWhat they receiveWhy
    ConvexAll account and app data listed aboveHosts Arc's database and backend
    MicroDC and Cohere (AI providers)The text needed for each AI request: your goal, your answers to Arc's questions, chat messages, and relevant task titles and datesGenerate goal questions, plans, tasks, and chat replies
    TavilyShort search queries based on your goal (no name or email)Finds up-to-date resources for some website plans
    Resend and MailgunYour email address, name, and the contents of the emailSend password-reset emails and occasional updates about Arc
    GoogleYour Google account name, email, and profile picture, if you choose Sign in with GoogleSigns you in
    AppleYour name and email (or Apple's private relay address), if you choose Sign in with AppleSigns you in
    DailyAudio streams during an ArcConnect call (not recorded by Arc)Runs voice calls between connected students on the website
    Lemon SqueezyYour Arc user ID, plus the payment details you enter on their checkout pageProcesses optional coin purchases on the website. Arc never sees your card number.
    VercelYour IP address and browser details when you load the website, plus anonymous page-view and performance statisticsHosts the website and measures site performance (no advertising cookies)

    About AI. In the app, Arc asks your permission before sending anything to an AI provider, and you can turn AI features off in Settings. We send only the text each request needs and never your password. AI providers process this text to generate a response under their own terms and may keep it for a limited time, for example to detect abuse. Please don't type sensitive personal information (like health details or passwords) into Arc.

    How long we keep it

    • Your account, goals, plans, AI conversations, profile, messages, reports, and email-open records: until you delete them or delete your account.
    • After you delete your account: your data is removed from our live database right away. Copies in backups are overwritten within 30 days.
    • Password-reset links: expire after a short time.
    • Server logs: kept by our hosting providers for a short period for security and debugging.
    • Unsubscribe list: if you unsubscribe from our emails, we keep your email address on that list so we don't email you again.
    • Referral records: if you joined through a partner's referral link, a record that a referred account signed up is kept for partner payouts. It contains no goals or messages.

    How to delete your data

    You can delete your account and its data at any time:

    • iPhone app: Settings → Delete account.
    • Website: open your profile → Account settings → Delete account.
    • By email: write to hello@arcgoalgetter.com from the address on your account, and we'll delete it within 30 days.

    Deleting your account removes your profile, goals, tasks, plans, AI conversations, ArcConnect messages and connections, resumes, reports, and sign-in records. You can also email us to get a copy of your data or to correct it. To stop calendar access or notifications, change the permission in your iPhone's Settings.

    Age requirement

    Arc is for students aged 13 and older. We don't knowingly collect information from children under 13. If you believe a child under 13 has created an account, email us and we'll delete it. If you're under the age of majority where you live, please review this policy with a parent or guardian.

    Security

    Data is encrypted in transit, passwords are stored only as hashes, and AI provider keys stay on our servers. No system is perfectly secure, but we work to protect your information from loss and unauthorized access.

    Changes to this policy

    If we make significant changes, we'll update the date at the top and let you know in the app or by email before the changes take effect.

    Contact us

    Questions or requests about your privacy: hello@arcgoalgetter.com.